PromptHub Privacy Policy

 Privacy Policy for PromptHub

Effective Date: 03-15-2025

Welcome to PromptHub! This Privacy Policy describes how we collect, use, and protect your information when you use our application.

1. Information Collection and Use

We collect and use the following types of information to improve user experience and functionality:

a. Automatically Collected Information

  • Your device's Internet Protocol address (IP address)
  • The pages of the application you visit, along with time and duration
  • The operating system used on your mobile device
  • General usage statistics and crash reports

b. User-Provided Information

  • Email address (if required for account creation or customer support)
  • Purchase history for in-app credits
  • Any content shared within the app

We do not collect personally identifiable information unless explicitly provided by the user.

2. Third-Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid in improving the application. We may share your information in the following cases:

  • As required by law, such as to comply with legal processes
  • To protect rights and security, when necessary for fraud prevention or security measures
  • With trusted service providers, such as Google Play Services, that assist in operating the app

You can find their privacy policies here:

3. Refund Policy

We strive to provide a seamless user experience. However, if you accidentally purchase in-app credits, you may request a refund under the following conditions:

Refunds are not available for used or partially used in-app credits.

4. Opt-Out Rights

If you no longer wish to use our application, you can stop all data collection by uninstalling the app. Uninstallation can be done through your device’s standard app management settings.

5. Data Retention Policy

We retain user-provided data as long as you use the application and for a reasonable period thereafter. If you wish to delete your data, contact us at support@sohelranatech.com, and we will take the necessary actions within a reasonable time frame.

6. Children’s Privacy

PromptHub is not intended for children under 13. We do not knowingly collect personal information from children under this age. If we discover that a child has provided personal information, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

7. Security

We take the security of your information seriously and implement industry-standard measures to protect your data. However, please note that no method of transmission over the internet is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the application signifies acceptance of the updated policy.

9. Your Consent

By using PromptHub, you consent to the collection and processing of your data as outlined in this Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@sohelranatech.com

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